Welcome to CountryFlora! We take pride in delivering fresh flowers, delicious cakes, and premium chocolates across India. Our goal is to provide a seamless and delightful experience for our customers, ensuring timely and hassle-free delivery. Please review our shipping policy below.
1. Delivery Coverage We offer same-day and midnight delivery services across India. Customers from anywhere in the world can place an order for delivery in India.
2. Delivery Timings
- Same-Day Delivery: Available for orders placed before the cut-off time.
- Midnight Delivery: Ensure your order is placed in advance to guarantee timely delivery at midnight.
- Fixed-Time Delivery: You can select a preferred delivery slot, subject to availability.
- Standard Delivery: Orders are delivered within the standard time frame on the selected date.
3. International Orders & Payments
- We accept international orders for delivery in India.
- Secure international payment options are available, including credit/debit cards, PayPal, and other payment gateways.
- Currency conversion rates may apply depending on the selected payment method.
4. Delivery Process & Handling
- All deliveries are handled with utmost care to maintain product freshness and quality.
- In case the recipient is unavailable, our delivery partner may leave the order with a neighbor or at the security desk (if applicable) and notify the sender.
- If redelivery is required, additional charges may apply.
5. Order Modifications & Cancellations
- Changes or cancellations can be made before the order is processed.
- For urgent modifications, please contact our customer support immediately.
- Once dispatched, orders cannot be modified or canceled.
6. Refund & Replacement Policy
- In case of non-delivery due to unforeseen circumstances, we will issue a refund or reschedule the delivery.
- If the product received is damaged or incorrect, please report it within 24 hours for a replacement.
7. Important Notes
- Delivery times may vary due to weather conditions, traffic, or other unforeseen delays.
- Midnight and same-day deliveries are subject to availability in specific locations.
- We reserve the right to refuse orders in case of incomplete addresses or security concerns.
For any queries or assistance, feel free to contact our customer support team. Thank you for choosing CountryFlora for your gifting needs!